Free admission and reduced-price tickets
Categories of visitors entitled to free admission and reduced-price tickets
Proof of eligibility for free entry is to be shown when picking up your tickets.
- Children under 18 years of any nationality, showing passport or id card. Children younger than 12 must be accompanied by adults;
- Persons with disabilities are entitled to free priority access only if their handicap is certified under Law 104/92, D.M. 507/97 and D.M. 13/2019; more on Uffizi Galleries Accessibility Information
- Student groups and teachers
- Teachers and undergraduate, PhD, MA or post-doc students enrolled in the European Union’s Faculties of Architecture, Cultural Heritage, Conservation and Educational Services, as well as Literature and Philosophy (Arts and Humanities) only if enrolled in literature degrees with an archaeological or historic-artistic specialization. Students are requested to show a valid certificate of enrollment for the current academic year, in Italian or in English (for foreign students). NO International Student Identity Cards are accepted
- Teachers and students enrolled in Italian Fine Arts Academies or equivalent EU Institutes upon showing a valid certificate of enrollment for the current year
- In case of studies and researches authorized by an Italian or international university, academy, school, research institute, or cultural organization, or by the Italian Ministry of Cultural Heritage and Activities and Tourism, or for other justifiable reasons, the requesting parties may be granted free admission authorized by the Director of the Uffizi Galleries, which is valid only for specified periods of time
- On-duty tour guides (upon presenting a valid license issued by the competent authority)
- Interpreters assisting tour guides (upon presenting a valid license issued by the competent authority)
- Journalists, only if enrolled in the Italian Association of Journalists. They are requested to show a valid certificate for the current year, in Italian or in English for foreign citizens (i.e. Press Card).
- Italian citizens resident abroad have to show a valid document certifying their enrollment in the Registry of Italians resident abroad (AIRE), within the limits of the Fund specifically allocated by the Ministry.
- Employees of the Italian Ministry of Culture;
- Members of the International Council of Museums (ICOM);
- In case of studies and researches authorized by an Italian or international university, academy, school, research institute, or cultural organization, or by the Italian Ministry of Cultural Heritage and Activities and Tourism, or for other justifiable reasons, the requesting parties may be granted free admission authorized by the Director of the Uffizi Galleries, which is valid only for specified periods of time.
On free admission days, it is not possible to make reservations and priority admissions are not valid (such as for card and pass holders), except for disabled visitors and people accompanying them by law, pregnant women and school groups included in the maximum number of school groups guaranteed per day (daily quota), as set by the Director.
For school groups accompanied by teachers from the European Union, bookings are required and free of charge.
Bookings are only possible by calling +39 055294883 until the maximum number of school groups guaranteed (daily quota) has been reached, as set by the Director.
When the daily quota has been reached, students and teachers can enter the museums as individual visitors, according to the regular admission conditions complying with:
- the existing legislation on ticketing (Free admission and reduced-price tickets);
- the existing rules concerning booking (Booking);
- the existing rules concerning groups (Extra fee for large groups and Mandatory use of earphones).
Groups of 8 people or more are obliged to use earphones, which allow guides to use a moderate tone of voice. School groups are also obliged to use earphones, both those in the daily maximum number of groups allowed and those entering as individuals, as per the Regulations and taking into account the exceptions already foreseen. Accompanying teachers are, in this case, considered tourist guides.
- touch the works of art or to place objects close to them which may cause damage (with the single exception of the visually impaired or the blind, in relation to the works included in the dedicated itineraries)
- lean on the base of sculptures or against walls
- run in the museum premises
- eat or drink in the exhibition areas
- introduce canned drinks
- introduce alcoholic drinks or corrosive drinks (e.g. Coca Cola)
- smoke (the prohibition also includes esmoking)
- use flash photography; to take photographs or videos using selfie sticks, lightstands, tripods or any kind of professional equipment
- write on or dirty the walls
- leave paper, bottles, chewinggum or other waste: use the appropriate bins!
- introduce knives and/or other metal objects into the museum; introduce any kind of firearm and/or dangerous material. Armed visitors (including those with a regular licence) may not access the museum; any special conditions must be notified and may possibly be agreed beforehand with the Institute Director.
- introduce animals, with the exception of guide dogs for the blind, servicedogs assisting the disabled and pets for medical/therapeutic reasons (pet therapy) with a certificate issued by doctors belonging to public health services.
- introduce drones and similar devices
- for security reasons, it is compulsory to submit the staff all LAG products and overcoats in order to facilitate inspection operations (info).
- security personnel, identified by a badge and in uniform, are available to provide information concerning the museum’s collections and services to visitors. Staff is responsible for the security of the works on display and that these rules are followed. Visitors must therefore comply with indications given by security personnel, which are authorised to intervene if necessary and even to remove anyone whose behaviour may jeopardise the safety of the works of art or who may disturb other visitors.
- Groups must not exceed 16 persons.
- Visitors accompanied by guides must remain in a group, follow the guide or teacher/accompanying person and keep an appropriate and respectful behaviour, as given in the above indications
- To enter the Uffizi, groups of 11 persons or more must pay an “Extra fee for large groups”, in addition to the regular admission ticket, except as thereby given.
- No type of voice amplifier is allowed.
- During guided tours, the tone of voice must not disturb other visitors.
- Groups over six people, guides included, must use headphones (whisper) – except for the Boboli Gardens – in order to keep the voice down, as per the Regulation and taking into account the exceptions already foreseen (Mandatory use of earphones). A rental service of headphones is available inside museums at the cost of 1.50 EUR per person.
- No laser pointers may be used to indicate the works of art.
Extra fee for groups of 11 persons or more
- school groups included in the maximum number of school groups allowed per day (daily quota);
- groups for tours organized by the Education Department, made up of children and a maximum of 12 accompanying adults. The total number of participants, however, cannot exceed 16 people; otherwise, the security staff is authorized to lead them to the exit.
The admission for people with mobility impairment, if part of an organized group, is allowed with only one accompanying person, via the Vasari Auditorium with entrance under the loggia of the Piazzale degli Uffizi. In case the people with mobility impairment are part of a family, admission via the Vasari Auditorium is allowed up to a maximum of 5 people.
Mandatory use of headphones for groups of 6 people or more
Starting from 11th October 2021 all the groups consisting of 7 people or more (including their guides or accompanying persons) must be provided with headphones so as to allow guides to speak as much as possible in a low voice with due regard to the museum’s premises. The obligation does not concern the Boboli Gardens.
School groups are also obliged to use headphones, both those in the daily maximum number of groups allowed and those entering as individuals, as per the Regulation and taking into account the exceptions already foreseen. Accompanying teachers are, in this case, considered tourist guides. Only if teachers are not willing to give a guided tour or explanations during their visit, the use of headphones is not mandatory. In this case, teachers can fill in the specific renunciation form available at the ticket office and attached here below.
Obligation does not concern kids under 8 belonging to groups of more than 6 persons taking part to the activities organized by the Education Department of the Uffizi Galleries as well as students taking part to relevant activities by the same Department.
In order to facilitate inspection operations, visitors are asked to submit the staff the following items:
• LAG products
• jackets and coats
It is also allowed to keep water bottles of max. 0.5 litres.
Only children are allowed to drink fruit juice in brick packs of max. 250 cl.
For safety reasons, in all the sites of the Uffizi Galleries it is forbidden to bring glass bottles and containers, which can however be left in the cloakroom.
We thank visitors for their kind collaboration!
Persons with disabilities are entitled by law to free priority access to all State Museums of Florence for themselves and for a companion (only if specified in their certificate).
For visitors with reduced mobility, wheelchairs can be used free of charge, presenting an identity document at the reception service of all the museums. Guide dogs are welcome. Their presence must be specified at the time of the visit request.
The access ramp to the Uffizi’s loggia is located in via della Ninna. The Ticket Office is located under the Western collonade close to Lungarno Anna Maria Luisa de’ Medici. The accessible entrance to the museum is in the Vasari Auditorium, where it is possible to use the lift and start the visit from the second floor. The Gallery can be visited entirely on both the first and second floors.
We wish to inform visitors that the Prints and Drawings Cabinet is accessible only from the Grand Ducal Staircase. The elevators are not accessible. It is otherwise possible to reach the second floor first by using the elevator located in the Vasari Auditorium, and then go down to the exhibition floor through the Grand Ducal Staircase. We apologize for the inconvenience. The limitation is due to the area’s refurbishment and conservation works in progress, which is essential to make the museum more visitor-friendly.
From the square, the climb to the entrance of Pitti Palace is quite steep but gradual. An accompanying person is needed for visitors on wheelchairs. No steps are on the way to the internal courtyard of the Palace where the lifts are located (the lift shaft is on the left side of the staircase).
In the internal courtyard, on the right side after the cafeteria, is an accessible toilette.
The entrance to the museums is via lift. Two lifts are located at the end of the tunnel on the left of the staircase, past the cloakroom. The entrance width of the lifts is ca. 90 cm. Before taking the lift, it is recommended to ask the staff members, who have to check the correct opening of all the doors on the way to the museums’ entrances.
The Palatine Gallery and the Modern Art Gallery are entirely accessible along all directions; the only difficulty may be represented by some glass doors with push-pull opening which may be heavy to move so that a help might be necessary (in case, please ask the staff members for any assistance).
However these kinds of doors are very few because the communication between the rooms is direct, without any barrier. At the end of the Palatine Gallery are the Royal Apartments, which are totally accessible (the floor-covering consists of a moquette).
The Modern Art Gallery, on the second floor, is provided with an accessible toilet.
The Costume and Fashion Museum is accessible via a stairlift. It is thus necessary to ask the staff members for its activation. The Treasury of the Grand Dukes is accessible only on the first floor.
Two entrances are accessible: one is from Pitti Square and the other one from Annalena (via Romana 37/A). The Garden is accessible only with an accompanying person. The soil is predominantly made up of clay and gravel and is almost completely sloping, with climbs and descents.
The access through the internal courtyard of the Palace is on the left side, near the bookshop. From here the visitor is allowed to continue uphill on a curvy path up to the Amphitheatre, on the first terrace. Here is also a toilet accessible through a stairlift (for the use of which it is necessary to ask the staff). Keeping climbing uphill the visitor is allowed to reach the second terrace. Past the large central basin is the Porcelain Museum, not accessible at the moment. From here the visitor may continue on the left side, part on a plain path and part on the largest sloping paths up to the large Neptune’s basin on the lower part of the Garden, near the Porta Romana exit. To reach the basin from the lateral path the visitor has to mind a rounded off step of ca. 6 cm, traversable with the help of an accompanying person.
The Porta Romana exit is accessible (while the one along via Romana is not, owing to the difficult path which passes through a building with internal and external staircases).
Also the path back to the Palace through the lemon houses and greenhouses is uphill but accessible. The soil is made up of clay and gravel.