{"id":30172,"date":"2025-11-26T14:50:08","date_gmt":"2025-11-26T13:50:08","guid":{"rendered":"https:\/\/shop.uffizi.it\/?page_id=30172"},"modified":"2026-01-21T10:19:54","modified_gmt":"2026-01-21T09:19:54","slug":"faq","status":"publish","type":"page","link":"https:\/\/shop.uffizi.it\/de\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"30172\" class=\"elementor elementor-30172 elementor-1387\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-bc446e4 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"bc446e4\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7bc91d5\" data-id=\"7bc91d5\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-74e4d98 elementor-widget elementor-widget-heading\" data-id=\"74e4d98\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">1 \u2013 Wann kann ich eine R\u00fcckgabe beantragen?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e80c20a elementor-widget elementor-widget-text-editor\" data-id=\"e80c20a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Sie k\u00f6nnen Ihr Recht auf R\u00fcckgabe wegen eines Defekts an Ihrem Produkt geltend machen, indem Sie die R\u00fcckgabe innerhalb von 60 Werktagen nach Entdeckung des Defekts beantragen.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3998134 elementor-widget elementor-widget-heading\" data-id=\"3998134\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">2 - Wann kann ich den Widerruf aus\u00fcben?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-239907e elementor-widget elementor-widget-text-editor\" data-id=\"239907e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Sie k\u00f6nnen von Ihrem Widerrufsrecht Gebrauch machen, indem Sie den entsprechenden Antrag innerhalb von 14 Werktagen nach Auslieferung des Produkts stellen.<br \/>Dem Antrag auf R\u00fcckgabe kann erst nach Auslieferung des Produkts stattgegeben werden.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-15dc281 elementor-widget elementor-widget-heading\" data-id=\"15dc281\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">3 - Wie stelle ich einem Antrag auf R\u00fcckgabe?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eddbabb elementor-widget elementor-widget-text-editor\" data-id=\"eddbabb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Der Antrag auf R\u00fcckgabe muss schriftlich \u00fcber das Kontaktformular an die Abteilung R\u00fcckgaben unter <u><a id=\"OWA0e1963fc-45d8-62df-9799-10f409abea29\" title=\"mailto:helpshopuffizi@orbital-cultura.com\" href=\"mailto:helpshopuffizi@orbital-cultura.com\" data-linkindex=\"0\" data-olk-copy-source=\"MessageBody\">helpshopuffizi@orbital-cultura.com<\/a><\/u> gesendet werden<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e391003 elementor-widget elementor-widget-heading\" data-id=\"e391003\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">4 - Verfahren zur Erstattung<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-91994b3 elementor-widget elementor-widget-text-editor\" data-id=\"91994b3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Die R\u00fccksendung des Produkts bewirkt eine Erstattung des Produktpreises ohne Versandkosten, die den von den Kund*innen getragen werden m\u00fcssen.<br \/>Die Versandkosten werden erstattet, wenn festgestellt wird, dass das gekaufte Produkt defekt oder nicht das richtige ist.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>1 \u2013 Wann kann ich eine R\u00fcckgabe beantragen? Sie k\u00f6nnen Ihr Recht auf R\u00fcckgabe wegen eines Defekts an Ihrem Produkt geltend machen, indem Sie die R\u00fcckgabe innerhalb von 60 Werktagen nach Entdeckung des Defekts beantragen. 2 &#8211; Wann kann ich den Widerruf aus\u00fcben? Sie k\u00f6nnen von Ihrem Widerrufsrecht Gebrauch machen, indem Sie den entsprechenden Antrag [&hellip;]<\/p>\n","protected":false},"author":922,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-30172","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQ - Le Gallerie degli Uffizi Shop<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/shop.uffizi.it\/de\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - Le Gallerie degli Uffizi Shop\" \/>\n<meta property=\"og:description\" content=\"1 \u2013 Wann kann ich eine R\u00fcckgabe beantragen? 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